Payment, Cancellation, Credit, Travel & Location Policy

Payment is required at the time of booking for all classes, workshops, wellness sessions, and private appointments.

All payments are non-refundable. We understand that life happens, and when adequate notice is provided, we’re happy to offer a credit toward a future offering under the following guidelines:

• Group classes:
  Cancellations received with a minimum of 4 hours’ notice may be held as a class credit on file for up to 30 days from the original class date.

• Workshops, wellness sessions, and private appointments:
  Cancellations received with a minimum of 4 hours’ notice may be held as a credit toward a future workshop or session for up to 90 days from the original scheduled date.

Credits are non-transferable and may not be extended beyond the stated timeframes. Missed sessions or cancellations received with less than the required notice are not eligible for credit or refund. Sessions that are ended early, for any reason, are not eligible for refund or credit.

In the event that an offering is canceled by the studio or facilitator, participants will be notified as soon as possible and provided with an appropriate credit or refund.

Membership Renewal & Cancellation Policies

All membership and package purchases are final and non-refundable. These offerings are reserved in advance and thoughtfully priced to support consistent scheduling and fair access for all participants.

Memberships automatically renew at the same level and rate at the end of each billing cycle unless changed or canceled with at least five (5) days’ notice prior to the renewal date.

For those who prefer not to enroll in auto-renewal, we offer alternative options, including a 20-class pass and prepaid 6-month or annual memberships, which provide savings compared to drop-in rates while offering greater flexibility.

In rare and unexpected circumstances—such as extended illness, surgery, or a death in the immediate family—hardship extensions may be considered at the studio’s discretion. Requests must be submitted in writing and approved prior to the original expiration date.

If you are able to continue practicing but are experiencing a temporary financial hardship, partial financial assistance may be considered on a limited basis, subject to availability and advance approval.

Any extensions or financial assistance offered are extended as a courtesy, not an obligation.

Travel & Location Policy (Private Sessions Only)

We welcome requests for private sessions at your home or place of business. For the safety of our practitioners, location requests in private residences from unknown clients, requests in secluded or remote areas, and all requests located more than 15 miles from the studio may be declined. Additional travel fees may apply for approved off-site sessions.

Workshop Supply Disclaimer

For workshops that include materials or take-home items, any cancellation credit issued will be less the cost of supplies that were purchased in advance and cannot be returned.

Outdoor Classes, Events & Workshops

Participation & Cancellation Policy

Participation in outdoor classes, events, and workshops is voluntary and undertaken at the participant’s own discretion. By registering, participants acknowledge and accept full personal responsibility for their safety, health, and well-being throughout the experience. This includes navigating uneven or natural terrain, variable weather conditions, insects, plant exposure, and other elements inherent to outdoor environments.

Participants are encouraged to dress appropriately for the weather and terrain and to engage at a level that feels safe, supportive, and aligned with their individual needs and abilities.

Registration fees and payments for outdoor classes, events, and workshops are non-refundable. Credits are only issued in the event that the class, event, or workshop is canceled by the facilitator. No refunds or credits are provided for participant cancellations or no-shows.

Outdoor offerings may be modified, relocated, rescheduled, or canceled due to severe or unsafe weather or other circumstances beyond the facilitator’s control. In the event of cancellation by the facilitator, participants will be notified as soon as possible and issued a credit for future use in accordance with studio policy.

Important Retreat Fees, Cancellation Policy & Notes

• A non-refundable, non-creditable deposit is required to reserve your room.

• The remaining balance may be eligible for credit only up to the final payment due date. After this date, no refunds or credits are available.

• If permitted by the venue, you may transfer your spot to another participant; however, any meal accommodations will be based on the original registrant’s dietary information, and all coordination is the responsibility of the original participant.

• Dietary restrictions and preferences must be shared at the time of booking. Once the final payment due date has passed, no changes to meal requests can be made.

• If your dietary needs relate to a medical condition, allergy, or religious observance, we recommend bringing supplemental food items, as the venue may not be able to fully accommodate all requests.

• Travel expenses are generally the responsibility of the participant unless otherwise noted.

• Any additional charges incurred during the retreat (such as early check-in, late check-out, or lost keys) will be charged to the payment method on file.

• Private wellness services booked during the retreat are paid directly to the provider and are subject to their individual policies.